Incident Response

Cyberattack? Take the next step with confidence.

We help you contain the incident, secure your systems, and restore operations. Together with CSIS, our sister company within the Allurity Group.

Around the clock

24/7 · Phone support in English

You can reach us from any country on any of these numbers.

Alternatively by email

incident@securix.swiss

Email requests are handled on a best effort basis. For urgent incidents, please call.

Support when it matters

Contain the incident. Regain control.

A cyberattack affects more than your IT. Together with CSIS, we bring together the specialists you need. From technical analysis and negotiation to legal support and infrastructure recovery.

  1. Contain the threat

    We help you limit the impact of the attack and secure affected systems.

  2. Restore operations

    Experienced specialists support the recovery of your compromised environment.

  3. Strengthen your resilience

    Together, we turn lessons from the incident into practical measures to strengthen your defenses.

Preserve evidence.

Evidence from the incident may be essential for police investigations and insurance claims.

Emergency Response Retainer

Know who will respond. Before you need them.

Establish responsibilities and response procedures before an incident occurs. An Emergency Response Retainer gives you agreed response times and priority access to expert support.

Guaranteed response times

Receive a response within the time frames agreed in your contract.

Direct access to specialists

Reach the Incident Response Team through the emergency hotline for remote support.

Preparation built around your business

An initial workshop aligns expectations and reviews your infrastructure and processes.

Priority support

Your incident receives priority handling under your agreement. Around the clock, 365 days a year.